Terms & Conditions
Last updated: July 7, 2025
Company Information
SC TIMALEX AND CO SRL
Tax ID: RO 4422946
Registration No: J 24/1620/1992
Classification Certificate No. 32816 dated 07.12.2022
Address: Str. Apelor No. 1, Borșa, Maramureș County
Email: complexpescarescgurarepezii@gmail.com
Phone: 0771 027 199
Terms & Conditions
Rates include VAT and breakfast.
Check-in: 2:00 PM
Check-out: 12:00 PM
Self check-in: On the morning of your arrival, you will receive by SMS your personalized access code for entry to the guesthouse, along with other useful information regarding your stay.
Reservation Policy
Reservations made through our website require advance payment for the first night of accommodation.
If your stay extends for more than one night or includes an extra bed for a child, the remaining balance will be paid at the reception upon arrival.
Reservations can be made directly on our website by completing the booking form and paying online through the EuPlatesc platform.
You can also book through our partner platforms (Booking, Travelminit, etc.).
We accept online payments by bank card or holiday card (Pluxee / Up / Edenred).
Cancellation Policy
The advance payment made through our website, representing 50% of the total stay value, is non-refundable.
In case of no-show, after the first night of accommodation, the reservation will be considered canceled, and the property reserves the right to reoffer and sell the stay to another guest.
Smoking Policy
Smoking is not permitted in the guesthouse rooms or any indoor areas of the property. However, designated smoking areas are available, and all rooms feature a balcony and an ashtray.
Parking Space
Parking is available in the guesthouse courtyard at no additional cost.
Restaurant & Bar
Breakfast is served between 8:00 AM and 10:00 AM in the restaurant.
During the high season, the restaurant is open from 12:00 PM to 10:00 PM (last kitchen order at 8:00 PM).
During the off-season, the schedule may vary.
Additional off-season information can be found in your room.
Children
There is no additional charge for children aged 5 and under who stay in the same room with their parents, using the existing beds.
Pets
Pets are not allowed on the property.
Final Clauses
We consider that our guests, upon check-in or when requesting any service, have read and accepted the terms and conditions mentioned above.
Modifications to the Guesthouse Policy
The Guesthouse Policy may be modified without prior notice. Any changes will be communicated to guests upon taking effect or can be viewed on our website under the Terms and Conditions section.
Personal Data
By making a reservation on our website, you give your consent for the collection and processing of your personal data.
The following categories of data may be collected and processed: full name, ID card series and number, personal identification number, passport series and number, phone number, email address, date of birth, home address, nationality, purpose of travel, and account information such as payment details, account numbers, or any other information related to your account or included in our customer relationship management system.
Our company may use your personal data for issuing invoices, accounting purposes, legal compliance when required by state authorities, sending information necessary for your accommodation process, or for sending offers and promotions from our side.
Completing the reservation signifies your acceptance of the collection and processing of your personal data.
Our Commitment Regarding Your Personal Data
The Personal Data Processing Policy describes the categories of your personal data that we process, the methods and purposes for which we collect them, the circumstances in which we may transfer personal data, as well as your rights and options in this regard.
At the same time, the Personal Data Processing Policy details how we handle personal data in managing our relationship with clients — most often to keep you informed about the latest developments or events related to your areas of interest.
Your Personal Data Controller
The controller responsible for managing your personal data is SC TIMALEX AND CO SRL, headquartered in Borșa, Maramureș County, Tax ID RO 4422946, as the owner of the website www.complexpescarescgurarepezii.ro.
CATEGORII DE DATE CU CARACTER PERSONAL PRELUCRATE
Categories of Personal Data Processed
· Contact information, such as your name, postal address (including home address, if provided), business address, phone number, mobile number, fax number, and email address;
· Data resulting from your navigation on our website, collected through cookies and similar technologies, where applicable;
· In cases where you send us an email requesting offers or information, you implicitly consent to the processing of the personal data provided in that email.
Purposes for Which We Process Your Personal Data
We may use your personal data for the following purposes (“Permitted Purposes”):
· Providing accommodation services;
· Managing and administering our contractual relationship with our clients;
· Complying with our legal obligations;
· Analyzing and improving our services and communications with you;
· For any purpose related to and/or auxiliary to the above, or for any other purpose for which your personal data was provided to us, in accordance with applicable legislation.
Additionally, based on your consent, we may send you various communications through the channels you have approved, in order to keep you informed about our services, products, events, and projects.
How Long We Retain Your Personal Data
We will stop processing your personal data when it is no longer reasonably necessary for the Permitted Purposes, or when you withdraw your consent (where applicable) and there are no legitimate and compelling reasons that justify the continued processing of the data (including our legal obligation to retain such data) that would override your interests, rights, and freedoms.
Your Rights Regarding the Processing of Personal Data
Subject to certain legal conditions, you have the following rights concerning the processing of your personal data:
· The right to request a copy of your personal data that we hold;
· The right to rectify any inaccurate or incomplete personal data;
· The right to object to or restrict our use of your personal data;
· The right to withdraw your consent for data processed based on consent;
· The right to have your personal data deleted when you have withdrawn consent, when the processing is no longer necessary, or when the processing is unlawful;
· The right to data portability, allowing you to receive a copy of the personal data you have provided to us or to have it transmitted to another entity indicated by you;
· The right to withdraw consent for processing performed based on consent. Withdrawal of consent will not affect the lawfulness of processing based on consent before its withdrawal.
In cases where you withdraw your consent, TIMALEX AND CO SRL will cease processing your personal data and will take the necessary measures to delete it. However, TIMALEX AND CO SRL may continue to process your data if another legal basis for processing exists.
If you wish to exercise any of the rights listed above, please contact us using the following details:
· Email: complexpescarescgurarepezii@gmail.com
· Phone: 0771 027 199
To comply with our legal obligations regarding data security and confidentiality, when exercising any of your rights as a data subject, we may ask you to verify your identity by providing a copy of an identification document or other necessary information to confirm that the request is made by the rightful person.
We will review any requests or complaints we receive and respond within the legally required timeframe. If you are not satisfied with our response or believe that your data has been processed unlawfully, you may file a complaint with the Romanian data protection authority:
National Authority for the Supervision of Personal Data Processing (ANSPDCP)
Bd. Gheorghe Magheru No. 28-30, Bucharest, Romania.
Updates to This Personal Data Processing Policy
NWe reserve the right to periodically update and modify this Personal Data Processing Policy to reflect any changes in the way we process your personal data or to comply with any changes in legal requirements. In the event of such changes, we will display the updated version of the Personal Data Processing Policy on our website and/or make it available to you through other appropriate means.
